Privacy Policy for Sally Hart Garden Design
Effective Date: 5 November 2024
Introduction
Your privacy is important to us. It is Sally Hart Garden Design's policy to respect your privacy regarding any information we may collect from you across our website, https://www.sallyhartgardendesign.co.uk
Sally Hart Garden Design (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, engage our services, or communicate with us.
2. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and postal address.
Project Information: Details about your garden design preferences and requirements.
Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our garden design services.
To communicate with you regarding your project and inquiries.
To process payments and manage billing.
To improve our website and services through analysis of usage data.
To comply with legal obligations.
4. Legal Basis for Processing Your Information
We will only use your personal data when the law allows us to. The legal bases for processing your personal data include:
Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests (provided these are not overridden by your rights).
5. Data Sharing and Disclosure
We may share your information with:
Service Providers: Third-party companies that assist us in delivering our services, such as payment processors and IT support.
Legal Authorities: When required by law or to protect our rights.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Cookies Policy:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
8. Your Rights
You have the following rights regarding your personal information:
The right to access your personal data.
The right to rectify inaccurate personal data.
The right to erase your personal data (the "right to be forgotten").
The right to restrict processing of your personal data.
The right to data portability.
The right to object to processing.
To exercise these rights, please contact us at [Your Contact Email].
9. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Sally Hart
Sally Hart Garden Design
29 Wodeland Avenue
Guildown
Surrey
GU2 4JZ